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"Be mindful of the words that you use and the actions that you live, and who you are and how it is you use your power.  Keep clear at all times that you are what you say you are."
--Gary Zukav

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"Looking back on all my 19 years of service, this is without a doubt the most useful and beneficial of all classes for self development and enhancement to help me better help my customers and myself."
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Customer Service Agent Qwest

 

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